A knowledge base should be self-explanatory as well as easy to find. A user who is looking for an answer to any of its questions should find it easy to navigate its way through. With WowTo, you can build multiple categories inside your video knowledge base to segregate your videos for easy access. Categories like "Account Management," "Billing and Payment," and "How-to guides" are some of the most common ones. Learn how to add categories to your WowTo knowledge base